Level 4,5 Swiss Diploma in Hospitality and Tourism Management

Triple Crown Award from Ofqual UK.Gov Awarding body and SIMI Swiss.

Explore further

Distinction

3 Diplomas

Two separate recognized diplomas from the UK.Gov Awarding Body Qualifi and SIMI Swiss.

Full Online

Self-study with an automated model that combines theory, practice, and personalized feedback for flexible learning.

e-ProCerts

Earning 20 e-ProCerts aligned with European Occupational Standards for recognized skills and competencies.

Edufund

Swiss Edufund offers scholarship and tuition support policies for international learners in some countries.

Year 1 (Level 4) Learn

Explore more

Program Introduction

Level 4 Diploma in Hospitality and Tourism Management provides foundational knowledge and skills essential for success in the hospitality and tourism industries. It covers key areas such as sustainability, operations management, visitor attraction management, and employability in the sector. This program equips learners with practical insights, problem-solving skills, and academic standards necessary for further studies or entry-level roles in these dynamic fields, fostering a pathway toward professional growth and higher-level qualifications.

Note: Please rotate your screen to view the entire table on mobile or tablet.

Program Description
Ofqual UK.Gov Code	603/4399/0
Regulation framework	RQF/EQF
Minimum training time	a year
Total credits	120 Credits
Total learning time	1200 Hours
Total time spent with instructors	600 Hours
Language	English
Training unit	Accredited and licensed by the Swiss Diploma
Audit unit	SIMI Swiss
Qualifications	Qualifi & SIMI Swiss

Mandatory Modules

1. Sustainability in Tourism and Hospitality Management (J/617/5587): 30 UK Credits/ 15 ECTS Credits.

Understand the principles and approaches for sustainable development in the tourism and hospitality industry.
Analyze the challenges and solutions for implementing sustainable practices in various contexts.

2. Operations Management in Tourism and Resort Operations (L/617/5588): 30 UK Credits/ 15 ECTS Credits.

Evaluate operational processes and methods within tourism and resort management.
Develop strategic and tactical decisions to optimize operations and improve customer experiences.

3. Management of Visitor Attractions (R/617/5589): 30 UK Credits/ 15 ECTS Credits.

Understand the nature and role of visitor attractions and their impact on tourism.
Evaluate management techniques to address sustainability and enhance visitor experiences.

4. Employability and Development in the Hospitality Industry (J/617/5590): 30 UK Credits/ 15 ECTS Credits.

Develop interpersonal and teamwork skills for effective hospitality industry performance.
Evaluate personal performance and employability skills to create a professional development plan.

This courses are accredited and mapped to National Occupational Standards. They can also be accumulated towards earning a Level 4 Award from SIMI Swiss if taken independently. Please click on each module name to view details on Learning Outcomes, Topics, and Suggested Readings

Assignments

Complete 4 written assignments (2,000–3,000 words each) based on the module titles.

Learning outcomes

Develop foundational knowledge in sustainability, operations, and visitor management in the hospitality and tourism sectors.
Enhance practical skills to address real-world challenges in hospitality and tourism.
Build employability skills for effective communication, teamwork, and problem-solving.
Prepare learners for further studies or entry-level roles in hospitality and tourism management.

Learning model

The qualification is designed to be delivered over 12 academic months for full-time study, is implemented using a combined automated training model that includes:

Designed to enhance the self-study process.
Lessons are structured in short, manageable modules, enabling students to grasp the content immediately after completing each module.
Provides students with the necessary tools and support to efficiently fulfil course requirements.

Learn more about how to use the automated training model at SIMI Swiss [Video HERE]

Admission

Entry requirements:

Applicants must be at least 16 years old.
Have attained a Level 3 Diploma under the NQF/QCF/RQF system, completed a high school program, or its equivalent.

English requirements:

Common European Framework of Reference (CEFR): Level B2; or
IELTS: Overall score of 5.5, with Reading and Writing at 5.5; or
Pearson Test of English Academic (PTE Academic): Score of 51.

Note: SIMI reserves the right to make admissions decisions based on the requirements of recognized agencies and the global quotas of the program.

Year 1 (Level 4) Earn

1. Get Qualifi Level 4 Diploma in Hospitality and Tourism Management

Upon completing the program, students will receive:

Qualifi Level 4 Diploma in Hospitality and Tourism Management - Qualification Number: 603/4399/0

Sample Certificate of Qualifi Level 4 Diploma in Hospitality and Tourism Management:

Sample Credit Certificate of Qualifi Level 4 Diploma in Hospitality and Tourism Management:

2. Earn 10 Level 4 e-ProCerts

As a program mapped to National Occupational Standards, along with the supplemental knowledge system, students can engage in self-study through interactive lessons, attend webinars, and take online tests to earn 10 Level 4 e-ProCerts. Each e-ProCert reflects Level 4, outlines the Learning Outcomes, and provides certification upon completion.

If students wish to convert their e-ProCerts to hard copies, they can use an optional service for a minimal fee.

The 10 e-ProCerts that learners can obtain during the Level 4 Diploma in Hospitality and Tourism Management program (note: this is optional):

Level 4 e-Certificate in Food and Beverage Operations: Master the essentials of managing food and beverage operations for efficiency and quality.
Level 4 e-Certificate in Food Safety and Hygiene: Gain expertise in maintaining high standards of food safety and hygiene in hospitality.
Level 4 e-Certificate in Hospitality and Hotel Housekeeping: Learn best practices for housekeeping management to ensure exceptional guest experiences.
Level 4 e-Certificate in Customer Service: Develop advanced customer service skills to enhance satisfaction and build loyalty.
Level 4 e-Certificate in Front Office Operations: Understand the core functions of front office operations, including reservations and guest relations.
Level 4 e-Certificate in Accounting and Cost Control: Acquire knowledge of financial management and cost control strategies in hospitality.
Level 4 e-Certificate in Global Tourism and Hospitality: Explore global trends and challenges in tourism and hospitality management.
Level 4 e-Certificate in Hospitality Marketing: Develop strategic marketing skills tailored to the hospitality and tourism industries.
Level 4 e-Certificate in Employee Engagement: Learn techniques to foster employee motivation, satisfaction, and performance in hospitality.
Level 4 e-Certificate in Training and CPD: Master the principles of training and continuous professional development in the hospitality sector.

Check out the way you could get 06 electric Professional Certified [Video HERE].

3. Gain competencies

Upon completing the program, students will have acquired the following competencies and, along with the qualification received, will be ready to enter the workforce:

Apply principles of sustainability to address challenges in tourism and hospitality management.
Manage operations and resources effectively in tourism and resort environments.
Develop strategies for managing visitor attractions while ensuring sustainability.
Enhance employability by cultivating interpersonal, teamwork, and leadership skills.
Apply problem-solving and critical thinking techniques to address industry-specific issues.
Analyze global trends and adapt strategies to meet evolving market demands.
Communicate effectively, both verbally and in writing, in professional hospitality contexts.
Plan and execute tasks independently and collaboratively in a team setting.

4. Career Progression

A career in hospitality and tourism management offers entry-level roles such as front office supervision, customer service, and event coordination. These positions provide foundational experience in guest relations, operations management, and marketing, paving the way for growth in the dynamic hospitality and tourism industry.

"The program aligns with the Level 4 EQF competency framework, equivalent to 120 UK credits or 60 ECTS credits. It is recognized in most countries and territories, ensuring global acceptance and immediate employability."

Here are some qualified positions for someone with a Level 4 Diploma in Hospitality and Tourism:

Front Office Supervisor: Lead front desk teams, ensuring seamless guest interactions and efficient operations.
Food and Beverage Supervisor: Oversee food service operations, focusing on quality and customer satisfaction.
Customer Service Officer: Provide excellent customer service to enhance guest experiences and resolve concerns.
Event Coordinator: Organize and manage events, ensuring smooth execution and attendee satisfaction.
Assistant Hotel Manager: Support hotel operations by coordinating teams and managing daily tasks effectively.
Sales and Marketing Executive: Develop and execute marketing strategies to attract and retain customers.
Tourism Operations Assistant: Assist in managing tourism services and ensuring traveller satisfaction.