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Level 4,5 Diploma in Hospitality and Tourism Management

Triple Crown Award from Ofqual UK.Gov Awarding body and SIMI Swiss.

Distinction

Year 1 Learn

Program Introduction

The Foundation Program in Hospitality and Tourism Management (Level 4 Foundation Diploma in Hospitality and Tourism Management) provides foundational knowledge and skills essential for success in the hospitality and tourism industries. It covers key areas such as sustainability, operations management, visitor attraction management, and employability in the sector. This program equips learners with practical insights, problem-solving skills, and academic standards necessary for further studies or entry-level roles in these dynamic fields, fostering a pathway toward professional growth and higher-level qualifications.

Note: Please rotate your screen to view the entire table on mobile or tablet.

Program Description
Ofqual UK.Gov Code603/4399/0
Regulation frameworkRQF/EQF
Minimum training timea year
Total credits120 Credits
Total learning time1200 Hours
Total time spent with instructors600 Hours
Language English
Training unitAccredited and licensed by the Swiss Diploma
Audit unitSIMI Swiss
QualificationsQualifi & SIMI Swiss

Mandatory Modules

1. Sustainability in Tourism and Hospitality Management (J/617/5587): This course is worth 30 UK Credits/ 15 ECTS Credits.

  • Understand the principles and approaches for sustainable development in the tourism and hospitality industry.
  • Analyze the challenges and solutions for implementing sustainable practices in various contexts.

2. Operations Management in Tourism and Resort Operations (L/617/5588): This course is worth 30 UK Credits/ 15 ECTS Credits.

  • Evaluate operational processes and methods within tourism and resort management.
  • Develop strategic and tactical decisions to optimize operations and improve customer experiences.

3. Management of Visitor Attractions (R/617/5589): This course is worth 30 UK Credits/ 15 ECTS Credits.

  • Understand the nature and role of visitor attractions and their impact on tourism.
  • Evaluate management techniques to address sustainability and enhance visitor experiences.

4. Employability and Development in the Hospitality Industry (J/617/5590): This course is worth 30 UK Credits/ 15 ECTS Credits.

  • Develop interpersonal and teamwork skills for effective hospitality industry performance.
  • Evaluate personal performance and employability skills to create a professional development plan.

This courses are accredited and mapped to National Occupational Standards. They can also be accumulated towards earning an Undergraduate Award from SIMI Swiss if taken independently. Please click on each module name to view details on Learning Outcomes, Topics, and Suggested Readings

Assignments:
  • Complete 4 written assignments (2,000–3,000 words each) based on the module titles.
Learning outcomes
  • Develop foundational knowledge in sustainability, operations, and visitor management in the hospitality and tourism sectors.
  • Enhance practical skills to address real-world challenges in hospitality and tourism.
  • Build employability skills for effective communication, teamwork, and problem-solving.
  • Prepare learners for further studies or entry-level roles in hospitality and tourism management.
Learning model

The qualification is designed to be delivered over 6 academic months for full-time study, is implemented using a combined automated training model that includes:

  • Optimized Online Learning System: Designed to enhance the self-study process.
  • Bite-Sized Lectures: Lessons are structured in short, manageable modules, enabling students to grasp the content immediately after completing each module.
  • Comprehensive Support System: Provides students with the necessary tools and support to efficiently fulfil course requirements.

Learn more about how to use the automated training model at SIMI Swiss [Video HERE]

Admission

In addition to the entry requirements, candidates applying to the program are also assessed for their suitability by the admissions committee before joining the program to ensure that they can acquire and benefit from the program.

Entry requirements:

To enroll this program, learners must possess the criteria below:

  • Attained a Level 3 Diploma under the NQF/QCF/RQF system or its equivalent.
English requirements:

If a learner is not from a predominantly English-speaking country, proof of English language proficiency must be provided.

  • Common European Framework of Reference (CEFR) level B2 or equivalent;
  • Or A minimum TOEFL score of 101 or IELTS 5.5; Reading and Writing must be at 5.5 or equivalent.
Please note:
  1. SIMI Swiss does not accept entry qualifications from counterfeit universities, Diploma Mills, or universities accredited by unreliable accreditation agencies.
  2. SIMI Swiss reserves the right to make admissions decisions based on the requirements of recognized agencies and the global quotas of the program.
    •  

Year 1 Earn

1. Get Qualifi Level 4 Diploma in Hospitality and Tourism Management

Upon completing the program, students will receive:

  • Qualifi Level 4 Diploma in Hospitality and Tourism Management - Qualification Number: 603/4399/0
Sample Diploma:

Sample Transcript:

2. Earn 10 Level 4 Pro Recognized e-Certificates

Upon completing the program, students will receive 10 Level 4 Pro Recognized e-Certificates:

  1. Level 4 e-Certificate in Food and Beverage Operations: Master the essentials of managing food and beverage operations for efficiency and quality.
  2. Level 4 e-Certificate in Food Safety and Hygiene: Gain expertise in maintaining high standards of food safety and hygiene in hospitality.
  3. Level 4 e-Certificate in Hospitality and Hotel Housekeeping: Learn best practices for housekeeping management to ensure exceptional guest experiences.
  4. Level 4 e-Certificate in Customer Service: Develop advanced customer service skills to enhance satisfaction and build loyalty.
  5. Level 4 e-Certificate in Front Office Operations: Understand the core functions of front office operations, including reservations and guest relations.
  6. Level 4 e-Certificate in Accounting and Cost Control: Acquire knowledge of financial management and cost control strategies in hospitality.
  7. Level 4 e-Certificate in Global Tourism and Hospitality: Explore global trends and challenges in tourism and hospitality management.
  8. Level 4 e-Certificate in Hospitality Marketing: Develop strategic marketing skills tailored to the hospitality and tourism industries.
  9. Level 4 e-Certificate in Employee Engagement: Learn techniques to foster employee motivation, satisfaction, and performance in hospitality.
  10. Level 4 e-Certificate in Training and CPD: Master the principles of training and continuous professional development in the hospitality sector.

Students can convert their e-certificates into hard copy certificates if needed (optional).

3. Gain competencies

Upon completing the program, students will have acquired the following competencies and, along with the qualification received, will be ready to enter the workforce:

  • Apply principles of sustainability to address challenges in tourism and hospitality management.
  • Manage operations and resources effectively in tourism and resort environments.
  • Develop strategies for managing visitor attractions while ensuring sustainability.
  • Enhance employability by cultivating interpersonal, teamwork, and leadership skills.
  • Apply problem-solving and critical thinking techniques to address industry-specific issues.
  • Analyze global trends and adapt strategies to meet evolving market demands.
  • Communicate effectively, both verbally and in writing, in professional hospitality contexts.
  • Plan and execute tasks independently and collaboratively in a team setting.
4. Career Progression

A career in hospitality and tourism management offers entry-level roles such as front office supervision, customer service, and event coordination. These positions provide foundational experience in guest relations, operations management, and marketing, paving the way for growth in the dynamic hospitality and tourism industry.

"The program aligns with the Level 4 EQF competency framework, equivalent to 120 UK credits or 60 ECTS credits. It is recognized in most countries and territories, ensuring global acceptance and immediate employability."

Completing the Level 4 Diploma in Hospitality and Tourism qualifies learners for various entry-level positions in accounting and finance, such as:

  • Front Office Supervisor: Lead front desk teams, ensuring seamless guest interactions and efficient operations.
  • Food and Beverage Supervisor: Oversee food service operations, focusing on quality and customer satisfaction.
  • Customer Service Officer: Provide excellent customer service to enhance guest experiences and resolve concerns.
  • Event Coordinator: Organize and manage events, ensuring smooth execution and attendee satisfaction.
  • Assistant Hotel Manager: Support hotel operations by coordinating teams and managing daily tasks effectively.
  • Sales and Marketing Executive: Develop and execute marketing strategies to attract and retain customers.
  • Tourism Operations Assistant: Assist in managing tourism services and ensuring traveller satisfaction.

Year 2 Learn

Program Introduction

The Foundation Program in Hospitality and Tourism Management (Level 5 Foundation Diploma in Hospitality and Tourism Management) builds on foundational knowledge, focusing on advanced concepts like strategic management, marketing, and customer experience in the hospitality and tourism sectors. It equips learners with the skills to lead teams, improve operational efficiency, and drive innovation, preparing them for managerial roles or further studies in this dynamic industry.

Note: Please rotate your screen to view the entire table on mobile or tablet.

Program Description
Ofqual UK.Gov Code603/4404/0
Regulation frameworkRQF/EQF
Minimum training timea year
Total credits120 Credits
Total learning time1200 Hours
Total time spent with instructors600 Hours
Language English
Training unitAccredited and licensed by the Swiss Diploma
Audit unitSIMI Swiss
QualificationsQualifi & SIMI Swiss

Mandatory Modules

1. Tourism Destination Management (H/617/5631): This course is worth 30 UK Credits/ 15 ETCS Credits.

  • Explore the principles of managing tourism destinations and their development.
  • Understand the impact of destination branding and marketing on tourism growth.

2. Entrepreneurship in Tourism and Hospitality Management (T/617/5634): This course is worth 30 UK Credits/ 15 ETCS Credits.

  • Develop entrepreneurial skills and innovative approaches for the tourism and hospitality industry.
  • Learn to identify and capitalize on business opportunities within the sector.

3. Cultural Tourism Management (L/617/5719): This course is worth 30 UK Credits/ 15 ETCS Credits.

  • Examine the role of cultural tourism in enhancing the visitor experience.
  • Analyze strategies to preserve cultural heritage while promoting tourism growth.

4. Research Project (F/617/5720): This course is worth 30 UK Credits/ 15 ETCS Credits.

  • Conduct in-depth research to address challenges or opportunities in the hospitality and tourism sectors.
  • Develop analytical and critical thinking skills to propose practical solutions.

This courses are accredited and mapped to National Occupational Standards. They can also be accumulated towards earning an Undergraduate Award from SIMI Swiss if taken independently. Please click on each module name to view details on Learning Outcomes, Topics, and Suggested Readings

Assignments:
  • Complete 4 written assignments (2,000–3,000 words each) based on the module titles.
Learning outcomes
  • Gain advanced knowledge in tourism management, entrepreneurship, and cultural tourism practices.
  • Develop strategic and leadership skills for managing complex hospitality and tourism operations.
  • Enhance research and analytical abilities to address industry challenges and drive innovation.
  • Prepare learners for managerial roles or further studies in hospitality and tourism management.
Learning model

The qualification is designed to be delivered over 6 academic months for full-time study, is implemented using a combined automated training model that includes:

  • Optimized Online Learning System: Designed to enhance the self-study process.
  • Bite-Sized Lectures: Lessons are structured in short, manageable modules, enabling students to grasp the content immediately after completing each module.
  • Comprehensive Support System: Provides students with the necessary tools and support to efficiently fulfil course requirements.

Learn more about how to use the automated training model at SIMI Swiss [Video HERE]

Admission

In addition to the entry requirements, candidates applying to the program are also assessed for their suitability by the admissions committee before joining the program to ensure that they can acquire and benefit from the program.

Entry requirements:

To enroll this program, learners must possess the criteria below:

  • Attained a Level 4 Diploma under the NQF/QCF/RQF system or its equivalent.
English requirements:

If a learner is not from a predominantly English-speaking country, proof of English language proficiency must be provided.

  • Common European Framework of Reference (CEFR) level B2 or equivalent;
  • Or A minimum TOEFL score of 101 or IELTS 5.5; Reading and Writing must be at 5.5 or equivalent.
Please note:
  1. SIMI Swiss does not accept entry qualifications from counterfeit universities, Diploma Mills, or universities accredited by unreliable accreditation agencies.
  2. SIMI Swiss reserves the right to make admissions decisions based on the requirements of recognized agencies and the global quotas of the program.
    •  

Year 2 Earn

1. Get Qualifi Level 5 Diploma in Business Management

Upon completing the program, students will receive:

  • Qualifi Level 5 Diploma in Hospitality and Tourism Management - Qualification Number: 603/4404/0
Qualifi Level 5 Diploma:
Sample Level 5 Transcript:

2. Earn 10 Level 5 Pro Recognized e-Certificates

Upon completing the program, students will receive 10 Level 5 Pro Recognized e-Certificates:

  1. Level 5 e-Certificate in Food and Beverage Supply Chain Management: Master advanced strategies to optimize supply chains in the food and beverage industry.
  2. Level 5 e-Certificate in Quality Management: Develop skills to implement and monitor quality assurance systems for operational excellence.
  3. Level 5 e-Certificate in Events and Conference Management: Gain expertise in managing complex events and conferences to deliver memorable experiences.
  4. Level 5 e-Certificate in Customer Relations Management: Learn advanced techniques for building long-term customer relationships and driving loyalty.
  5. Level 5 e-Certificate in Managing People: Enhance leadership and management skills to effectively lead diverse teams.
  6. Level 5 e-Certificate in Current Issues in HRM: Analyze and address contemporary challenges and trends in human resource management.
  7. Level 5 e-Certificate in Revenue Management: Utilize data-driven approaches to maximize revenue through strategic pricing and forecasting.
  8. Level 5 e-Certificate in Corporate Social Responsibility: Integrate ethical and sustainable practices into business operations for long-term success.
  9. Level 5 e-Certificate in Contemporary Issues: Examine current trends and global challenges shaping the hospitality and tourism industry.
  10. Level 5 e-Certificate in Business Planning: Develop comprehensive business plans aligned with strategic goals and market dynamics.

Students can convert their e-certificates into hard copy certificates if needed (optional).

3. Gain competencies

Upon completing the program, students will have acquired the following competencies and, along with the qualification received, will be ready to enter the workforce:

  • Apply advanced management principles in the hospitality and tourism sectors.
  • Develop sustainable practices to address industry-specific challenges and trends.
  • Analyze and implement marketing strategies tailored to global tourism demands.
  • Evaluate financial and operational data to optimize profitability and efficiency.
  • Lead and collaborate with diverse teams to achieve organizational goals.
  • Conduct independent research to address real-world challenges in the hospitality industry.
  • Adapt to global cultural and social trends impacting tourism and hospitality.
  • Enhance employability through critical thinking, problem-solving, and communication skills.
4. Career Progression

A career in hospitality and tourism management offers roles like front office supervision, food service coordination, and event planning, building skills in operations and customer service for future growth.

"The program aligns with the Level 5 EQF competency framework, equivalent to 120 UK credits or 60 ECTS credits. It is recognized in most countries and territories, ensuring global acceptance and immediate employability."

Here are some qualified positions for someone with a Level 5 Diploma in Business:

  1. Front Office Supervisor: Lead front desk teams to ensure smooth guest interactions and operations.
  2. Food and Beverage Supervisor: Oversee food service teams to maintain quality and customer satisfaction.
  3. Event Coordinator: Plan and execute events, ensuring seamless operations and memorable experiences.
  4. Sales and Marketing Executive: Promote hospitality services through marketing strategies and client engagement.
  5. Tourism Operations Assistant: Support tourism services to enhance traveler satisfaction and manage operations.
  6. Customer Service Officer: Handle guest inquiries and complaints to provide excellent customer experiences.
  7. Assistant Hotel Manager: Assist in coordinating hotel operations and maintaining service standards.
  8. Training and Development Assistant: Support training programs to improve staff performance and service quality.

These roles involve a higher level of responsibility and decision-making, often requiring a combination of practical experience and theoretical knowledge gained through the Level 5 qualification.

Accreditation & Recognition

1. Qualifications Awarded

Upon graduation, students will receive:

  • Year 1: Level 4 Diploma in Hospitality and Tourism Management from the Ofqual UK.Gov Awarding Body Qualifi (603/4399/0)
  • Year 2: Level 5 Diploma in Hospitality and Tourism Management from the Ofqual UK.Gov Awarding Body Qualifi (603/4404/0)
  • Level 5 Extended Diploma in Hospitality and Tourism Management from Swiss Information and Management Institute
2. Refer to SIMI Swiss information in SVEB Switzerland

SVEB Switzerland (Schweizerischer Verband für Weiterbildung) is the Swiss Federation for Adult Learning and serves as the national umbrella organization for adult education in Switzerland. SVEB is recognized as the leading authority in Switzerland for promoting and supporting lifelong learning and professional development through a wide range of educational programs and certifications.

Benefits of the SIMI Programs Published in SVEB:
  • National & Federal Recognition: Being published in SVEB gives the SIMI Swiss program official recognition in Switzerland, validating its quality and adherence to Swiss educational standards.
  • Increased Credibility: Membership and listing with SVEB enhance the credibility of the SIMI Swiss program, making it more attractive to prospective students and employers who value SVEB-approved programs.
  • Professional Advancement: Programs listed with SVEB are often aligned with the needs of the Swiss job market, increasing graduates' employability and supporting their career progression within Switzerland.
  • Access to a Wider Network: Association with SVEB connects the SIMI Swiss program to a broader network of educational institutions, professionals, and employers across Switzerland, offering opportunities for collaboration, networking, and knowledge exchange.
  • Compliance with Swiss Standards: SVEB ensures that SIMI Swiss programs meet high educational standards, including up-to-date content, qualified instructors, and effective teaching methods, enhancing the overall learning experience for students.
  • Support for Lifelong Learning: SVEB’s focus on adult education means the SIMI program aligns with lifelong learning principles, supporting students in their ongoing professional development.

Check the SIMI Swiss programs on SVEB HERE.

3. Accreditation & Qualification of SIMI Swiss

SIMI is the first higher education institute in Zug, Switzerland, to achieve comprehensive international accreditations at both the organizational and program levels. The video below guides you through the step-by-step process of verifying and checking SIMI Swiss's accreditations and recognitions.

  • Watch this video to learn how to verify SIMI Swiss's accreditations and recognitions HERE.
  • View the complete accreditation system of SIMI Swiss HERE.
4. Accreditation of the Ofqual UK.Gov Awarding body Qualifi
About the Ofqual UK.Gov awarding body Qualifi:
  • Recognized as an organization by the educational authority of the United Kingdom, Ofqual (UK.Gov). Recognition Number: RN5160. Refer to the recognition information CLICK HERE.
  • Qualifi Level 4 Diploma in Hospitality and Tourism Management is accredited with the Ofqual UK.Gov code 603/4399/0. Refer to the accreditation information CLICK HERE.
  • Qualifi Level 5 Diploma in Hospitality and Tourism Management is accredited with the Ofqual UK.Gov code 603/4404/0. Refer to the accreditation information CLICK HERE.
Reference:
  • Why Swiss Diploma offers optimal educational effectiveness for learners?: CLICK HERE
  • The meaning of Level System in the labor market in the context of global labor mobility: CLICK HERE
  • The meaning of Level System in global diploma recognition: CLICK HERE

Tuition fees

OTHM UK Qualification
2,900 CHF

6 times

Before the class starts: CHF 500
Three months after the start: CHF 500
Six months after the start: CHF 500
Nine months after the start: CHF 500
Twelve months after the start: CHF 500
Fifteen months after the start: CHF 400
SIMI Swiss Qualification
18,000 CHF

6 times

Before the class starts: CHF 3,500
Three months after the start: CHF 3,000
Six months after the start: CHF 3,000
Nine months after the start: CHF 3,000
Twelve months after the start: CHF 3,000
Fifteen months after the start: CHF 2,500

Scholarship Request

We offer exclusive scholarships for online students up to 80% via Swiss Edufund!

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    About us

    The Swiss Diploma is a portal for Swiss professional courses that lead to accredited and recognized diplomas, helping you fast-track the improvement of your skills and career.

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